Q: Why offer cooling system service?A:
Every vehicle carries an OEM-specified service schedule. Coolant plays an important part in the overall performance and life of the vehicle. Improper coolant can change operating temperatures and impact gas mileage, cause overheating/freeze protection issues and even damage an automatic transmission.
Q: What are the service options for cooling system service?A:
Cooling system service can range in comprehensiveness from a simple, non-mechanical drain and fill to a complete mechanical flush. The majority of coolant services offered today involve either a simple exchange or complete flush. With either option, the service is relatively easy to perform and requires only basic training.
Q: What drives demand for the service?A:
Demand for the service stems primarily from OEM-specified service intervals. Despite the trend by some OEM’s to use long-life coolants, there is still plenty of opportunity for coolant service. The 150,000 mile service interval recommended for some vehicles often carries a concurrent “5 Year” interval, which in many cases is overlooked. In addition, vehicle components typically carry only a 36,000 mile warranty, often resulting in the need for service prior to the end of the long-life coolant’s advertised life.
Q: How will my customers benefit from enhanced cooling system service?A:
Customers will have the benefit of a properly operating cooling system. By adding coolant service to your shop menu, your customers will be offered the assurance that their vehicle is being serviced properly and potential problems are caught early. The customer will also enjoy the convenience of being able to combine other maintenance work with the coolant service, saving valuable time.
Q: How do I deal with the variety of coolants available today?A:
VIPER models offer a quick change tank feature, allowing for the shop to utilize additional new coolant tanks and dedicate them to the various coolants used in the shop. This avoids pumping out and refilling the tank between services, which speeds bay turnover.
Q: What other tools are required for proper cooling system service?A:
In addition to a versatile cooling system service machine, other items include:
– A refractometer for accurate measuring of the coolant / water mixture. The Viper 5026 / 5056 models offer accuracy within +1/-1 degree and automatically compensate for ambient air temperature.
– A quality cooling system cleaner is recommended for those vehicles with accumulated contamination in the system. The TechGuard No. 5090 is a non-acidic powerful cleaner that will remove the crud and not harm the seals and hoses.
– Other suggested tools include a DVOM for checking for system electrolysis, distilled water for mixing with virgin coolant, an infrared point and shoot thermometer for pinpointing trouble spots in the cooling system and a UV trace dye for helping diagnose system leaks. Viper No. 983926 UV Dye is compatible with both standard and long-life coolants and will save time tracking down those pesky system leaks.